It can all happen so quickly – a customer catches their foot on a chair leg or slips when coming in from the rain – but your business is left dealing with the legal and financial fallout for months.
Whether you have a restaurant, a shop, an office, working at a site or work from home – if a customer is on your premises, generally you are responsible for their safety.
A trip here or a fall there could mean a claim is headed your way. Every business has an exposure to them, even home businesses.
Here are few steps to minimise the impact it can have on your business
- Make your site safe
- Record your actions
- Approach the potential claimant
- Record the incident
Insure against costs
The reality is, slips and trips are common, and the consequences can be significant.
There are two issues – there’s the compensation and the legal costs of defence and there can be a very large amount of money involved with both.
Having an appropriate public liability insurance policy in place can help your business meet these costs.
This article provides information rather than financial product or other advice. The content of this article, including any information contained in it, has been prepared without taking into account your objectives, financial situation or needs.
Fitzpatrick & Co have specialised in the horticulture and arboriculture industry for over 30 years providing assistance and financial support to companies, associations and events. They are there when your industry needs you.
For more information or questions on Public Liability insurance or your own policy, please contact Fitzpatrick & Co. Insurance Brokers on 03 8544 1636 or email: [email protected] OR visit their website at www.fitzpatrick.com.au