A real life example
Fitzpatrick & Co would like to share a true life insurance claims story and the importance of having the right people and the right cover for your needs.
Tania and her husband Marty came to Fitzpatrick & Co unsure what they needed but were concerned about protecting their family in case of ill health. Fitzpatrick & Co’s adviser reviewed their current life situation, gave them options and helped them implement the policies that they selected.
Less than 12 months later Tania was diagnosed with a severe brain tumour. They have recently been successful in securing the payment of Tania’s Total & Permanent Disability payment and she continues to receive her monthly income protection payments. The below is a letter received from Tania this week:
When I met you to discuss our insurance needs, I never ever thought I would need income protection or Total and Permanent Disability cover as I lead a healthy lifestyle. I remember you talking to me about the risk that my family could face if I was out of action as I was a working Mum. I decided to take your advice and take out the insurance policies, but little did I know that within 12 months I would be diagnosed with a malignant tumour in my head. I now need years of rehabilitation, am unable to ever return to work and our world has been turned upside down.
The Life, Total and Permanent Disability and Income Protection policies you put together for me changed our lives forever. Marty remembers when he called you to tell you what happened to me and you got onto the claims process immediately. We had a lot of forms to complete and you came to our home and sat with me one morning to go through it all. I am so grateful for the numerous phone calls over six months between the insurer and you so that you could minimise my involvement, as I was unable to comprehend the information.
We truly understand and appreciate the time you put into our claim.
We can’t believe that we have now paid off our mortgage thanks to these policies. In addition, Marty can go to work and continue to run his business while I get the necessary medical attention and care that I need. My income protection policy allows me to contribute to our family and medical needs. Your advice, guidance and assistance with the payment of the policies covered all our issues and removed all financial stress.
I am very grateful that we took your advice and that we had Fitzpatrick & Co. looking after us.
Life Insurance and any insurance is a vital aspect of not just your life but your business. The above story shows the real life reason why having the right cover and people are so important. Fitzpatrick & Co have specialised in the horticulture and arboriculture industry for over 30 years providing assistance and financial support to companies, associations and events.
They are there when you need help.
For assistance with any of your insurance needs please contact Mick Le Grand, Director of Programs at Fitzpatrick & Co. on (03) 8544 1634 or email email@example.com.