Based in Sydney, Procoat Group specialises in highly detailed residential swimming-pool builds, along with drainage and site prep for the landscape of newly constructed properties. Procoat Group purchased its first Hitachi excavator from Hitachi Construction Machinery (Australia) Pty Ltd (HCA) in October 2021, and it immediately allowed the company to take on an increased workload.
“The Hitachi ZX38U-5 mini excavator hasn’t stopped working, going from one job site to another across New South Wales, with no issues at all,” commented Marty Mielcarz, owner of Procoat Group.
Previously known to own and operate other branded machinery, Marty stated, “Reliability, fuel economy and service back up from HCA is part of the appeal of purchasing Hitachi equipment. Positive brand reviews and word of mouth from Hitachi operators on site also led to the purchase.”
Starting the business six years ago, the company has a team of three full-time contractors that work across NSW, with plans to venture into Queensland.
“We work on a variety of projects: residential, commercial and government, so the requirement to deliver quality work on time and on budget is imperative to our business success,” Marty said.
Interesting projects completed by the company include the Chimpanzee enclosure project at Taronga Zoo, Sydney, and bunker repairs at Twins Creek’s golf course.
“Marty and the team pride themselves on specialising in difficult and challenging jobs and we are pleased that Procoat Group has chosen Hitachi and look forward to supporting them into the future,” commented HCA Sales Representative Bryce Gibson.
Safety and support
Like HCA, Procoat Group has a safety-first philosophy centred on safe work practices, no matter how busy the day gets. During busy periods a safety approach is vital to ensure contractors return home safely each night.
Marty is content with Hitachi’s Sydney branch, applauding the efforts of Bryce Gibson and HCA Customer Support Representative George Paradisis, as both go out of their way to assist when the need arises.
“It’s about the whole package,” added Marty. “With many things contributing to the success of our Hitachi machinery.”
Hitachi’s after-sales support is close at hand, with five centralised HCA branches across New South Wales and a nationwide 24/7 customer support centre.
For more information on Hitachi’s range of products, please visit hitachicm.com.au or phone 1300 HITACHI.